Frequently asked questions/Aruguide okinawa

We offer you the chance to witness the beauty of Okinawa’s oceans with our Blue Cave and Sea Kayak tours.

Frequently asked questions

Frequently asked questions

Can I bring my mobile phone on my adventure?

We do not recommend bringing your mobile phone with you on your adventure, due to the possibility of losing it or getting water damage. Lockers are available in our Marine House for you to store your phone and other belongings.

Can I bring a camera on my adventure?

For safety do not bring your cellular phone, you might lose or break it.

We offer our customers to remember and share those unforgettable memories with a CD of pictures taken during the adventure by the guide.

You can order this service by advance or when you arrive.(Price:2,500yen)

If I go to Aruguide, is there space for parking?

Yes, there is free parking in front of Aruguide where you can park your car.
We recommend that you do not leave valuables in your car.
Please note that the temperature gets very high during the summer in Okinawa, and therefore pets must not be left in your vehicles while you go out on an adventure. We also recommend souvenirs and anything that could easily melt not be kept in your vehicles. Lockers are available in our Marine House if needed for your goods (but not pets!).

What if the weather is bad on the day of my adventure?

Your safety always comes first. We sometimes have to cancel or reschedule your adventure according to weather or sea conditions.

What should I bring for my adventure?

The only things you need to bring with you for our adventures are swimwear and a towel.
We will provide all the equipment you will need for kayaking or snorkeling, such as wetsuits, fins and masks. We will ask for your height, weight and shoe size when you make your reservation. Please let us know the sizes for all participants.

Can I wear glasses / contact lenses on an adventure?

We have masks with prescriptions ranging from 20/100 to 20/400, and you can use them for free. Things will be magnified by 33 percent; therefore, there will be no problems with a general mask if your vision is better than 20/40.

You can take part in our adventures wearing contact lenses if you wear disposable lenses and don’t mind if you lose them. Most people who normally use contact lenses keep them in for their adventure.

Can children participate in the adventures?

Yes, children can participate in our adventures. However, as safety is always our priority, we will make final decisions according to sea conditions on each individual adventure. Children must be over 1 year old and should be able to walk in order to take part in sea kayaking adventures. In addition, if your children want to snorkel, their height should be over 100 centimeters. Please contact us in advance if you have children who would like to participate in your adventure.

Do I need to be an experienced kayaker?

If you have never experienced kayaking, do not worry.
We will thoroughly instruct you in kayaking before going out.

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